Brivo Smart Home gateways offline

Incident Report for Brivo

Resolved

This incident has been resolved.

Posted Aug 28, 2023 - 22:35 EDT

Monitoring

Our service provider has taken steps to resolve this issue. At this time, nearly all of the affected gateways have reconnected, and we will continue to monitor the results.

Posted Aug 28, 2023 - 21:10 EDT

Identified

Brivo Smart Home is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

Posted Aug 28, 2023 - 15:58 EDT

Investigating

We are currently investigating reports of issues affecting Brivo Smart Home gateway connections.

Posted Aug 28, 2023 - 15:37 EDT

This incident affected: Brivo Smart Home.