Brivo Status

All Systems Operational

Brivo Access Operational

Brivo Access United States Region Operational

Brivo Access Europe Region Operational

Video Operational

www.brivo.com Operational

Brivo Smart Home Operational

Notifications & Events Operational

Panels Operational

Brivo Panels Operational

Mercury Panels Operational

Mobile Apps Operational

Brivo Access Mobile Operational

Brivo Mobile Pass Operational

Brivo Smart Home Operational

APIs Operational

Smart Home API Operational

Access API Operational

Partner Portal Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 4, 2026

No incidents reported today.

Mar 3, 2026

Toll-free Phone Numbers Unavailable

Resolved - All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.
Mar 3, 17:22 EST

Investigating - We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027.

We apologize for the inconvenience.
Mar 3, 14:39 EST

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

Unable to Redeem Brivo Mobile Passes in EU

Resolved - This incident has been resolved.
Feb 18, 09:26 EST

Monitoring - We have taken steps to resolve this issue and we are continuing to monitor the results.
Feb 18, 08:46 EST

Identified - We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region.

Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.
Feb 18, 06:30 EST